Returns and Exchanges
- Your item must be in its original unused condition.
- Please contact email@example.com your request to return any items.
- The name that was included in your original order.
- The address where the package was sent.
- The name of the items you wish to return.
- Include the reason you wish to return your item(s). If your items arrived damaged email photos of the product to firstname.lastname@example.org.
- You must return the item(s) within 7 days of your delivery date.
- Once Courtney Alexandria receives the items, you will receive a full refund within 3 business days. I recommend you purchase tracking and insurance for your returns as I cannot be responsible for returns I do not receive.
At this time, I cannot exchange items. You can return items for a full refund according to the Returns sections.
- I don’t like the smell of the butter I got, can I change it or get a refund.
- Unfortunately no. We only do refunds or replacements for damaged or compromised products, and incorrect orders.