Exchanges and Returns
Returns
- Your item must be in its original unused condition.
- Please contact shop.courtneyalexandria@gmail.com to return any items.
- The name that was included in your original order.
- The address where the package was sent.
- The name of the items you wish to return.
- Include the reason you wish to return your item(s). If your items arrived damaged email photos of the product to shop.courtneyalexandria@gmail.com.
- You must return the item(s) within 7 days of your delivery date.
- Once Courtney Alexandria receives the items, you will receive a full refund within 3 business days. I recommend you purchase tracking and insurance for your returns as I cannot be responsible for returns I do not receive.
Exchanges
At this time, I cannot exchange items. You can return items for a full refund according to the Returns sections.